How to Win Friends and Influence People by Dale Carnegie
This book is a well known classic on social skills. Much of it’s advice still applies today and most of it can be applied as equally to Ireland as it can to America. Some of the above suggestions come from the book and there is lots more on how people think about each other and how to use communication to enhance your relationships.
It’s well worth having a look and a must-read for anyone in the communication business!!!